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Coronavirus (COVID 19) New Policy

We’re closely monitoring the updates around the coronavirus (COVID-19) outbreak whilst at the same time continuing operating as normally as we can. Following advice from the government, we’re taking all the precautionary measures to avoid any risks and to protect the health of our employees and their families.

We wanted to get in touch and outline some of the steps we are taking at Yelo to support our employees and our customers.

  • No visitors will be permitted to the Yelo factory (20 Meadowbank Road, Carrickfergus, Northern Ireland) based on advice from the UK Government on social distancing.

  • Earlier this week we took the precautionary step of getting our design team, sales and admin staff to work from home. This has no impact on our ability to respond to your enquiries; you can reach us by email, phone or via our website yelo.co.uk
  • Meanwhile, we are taking extra precautions for our production staff to ensure their safety, whilst making sure operations remain unaffected. They have been provided with masks, gloves and will all be working at least 2 meters apart.

  • We have a dedicated, enthusiastic team at Yelo, they continue to work extremely hard in the current scenario and our ability to fulfil orders will remain unaffected.

Customer Support

Travel restrictions for staff have been implemented for the foreseeable future. Our support engineers will be unable to travel to customers but they will be available for remote support via, email telephone and video call.


Finally

We are monitoring the situation closely, and things may need to change again in the future. We will keep you informed if they do.

If you have any questions please do not hesitate to get in touch. Take care and stay safe.

 

 

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For the latest health and travel advice for a particular country please visit

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

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© Copyright 2019 Yelo.co.uk. Yelo Ltd is a registered company in Northern Ireland, registered number NI 16345 VAT No: GB 375 8302 35