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Coronavirus (COVID 19) Policy

Yelo is continuing to monitor the coronavirus (COVID-19) pandemic. We continue to operate as normally as we can. Following advice from the government, we’re taking all the precautionary measures to avoid any risks and to protect the health of our employees and their families.

We wanted to outline some of the steps we are taking to support our employees and our customers.

  • Access to the Factory (20 Meadowbank Road, Carrickfergus, Northern Ireland) is still CLOSED to visitors and anyone wishing to visit must have prior permission from Yelo to enter the facility.

  • Some of our staff continue to work at home you can reach us by email, phone or via our website
    Yelo management supports a hybrid work environment.

  • Despite the government relaxing regulations, Yelo staff working in the Factory are continuing to wear masks and are required to work at least two meters apart.

  • We have a dedicated, enthusiastic team at Yelo, they continue to work extremely hard in the current scenario, and our ability to fulfil orders will remain unaffected.

Customer Support

Travel restrictions for staff have been implemented for the foreseeable future. For customers requiring customer support on-site, each request will be handled on an individual basis. Yelo engineers continue to offer support via remote, email, telephone, and video call.


We are monitoring the situation closely, and things may need to change again in the future. We will keep you informed if they do.

If you have any questions please do not hesitate to get in touch. Take care and stay safe.

Update: 1/02/2022

For the latest health and travel advice for a particular country please visit


© Copyright 2021 Yelo Ltd is a registered company in Northern Ireland, registered number NI 16345 VAT No: GB 354 1381 13